Privacy Policy
SutureVet – Privacy Policy (Business Customers Only)
1. Company Information
SutureVet is a trading name of:
Astflick Group Ltd
Unit 7, Latham Road Business Park
Latham Road
Huntingdon
Cambridgeshire
PE29 6YE
United Kingdom
All intellectual property and branding are owned by Astflick Holdings Ltd and licensed to Astflick Group Ltd.
For the purposes of data protection law, Astflick Group Ltd is the data controller.
2. Overview
This Privacy Policy explains how we collect, use, and protect personal data relating to business customers, contacts, and representatives.
We operate strictly on a business-to-business (B2B) basis.
We do not intentionally collect data from consumers.
We comply with:
- UK General Data Protection Regulation
- Data Protection Act 2018
3. Data We Collect
We may collect the following business-related personal data:
Contact Information:
- Name
- Job title
- Business name
- Business address
- Email address
- Telephone number
Transaction Data:
- Order history
- Payment status
- Account activity
Technical Data:
- IP address
- Browser type and device information
- Website usage data (via cookies)
4. How We Use Your Data
We process data for legitimate business purposes, including:
- Processing and fulfilling orders
- Managing trade accounts and credit facilities
- Communicating regarding orders, deliveries, and accounts
- Providing customer support
- Maintaining internal records and compliance
- Preventing fraud and misuse
Legal bases for processing include:
- Contractual necessity
- Legal obligations
- Legitimate business interests
5. Data Sharing
We may share your data with trusted third parties, including:
- Payment processors
- Courier and logistics providers
- IT and website service providers
- Professional advisors (legal, accounting, debt recovery)
All third parties are required to process data securely and in accordance with applicable law.
We do not sell personal data.
6. Credit & Risk Management
Where credit accounts are provided, we may:
- Conduct credit checks
- Share data with credit reference or debt recovery agencies
- Monitor account payment performance
Failure to meet payment terms may result in:
- Data being shared for recovery and enforcement purposes
7. International Transfers
Some service providers may process data outside the UK.
Where this occurs, we ensure appropriate safeguards are in place, including:
- UK-approved contractual protections
- Adequacy decisions where applicable
8. Data Retention
We retain data only as long as necessary:
- Financial and transaction records: typically 6 years
- Account data: for the duration of the business relationship
- Communications: as required for operational and legal purposes
9. Your Rights
Individuals acting on behalf of a business may have rights under data protection law, including:
- Access to personal data
- Correction of inaccurate data
- Erasure (where applicable)
- Restriction or objection to processing
To exercise your rights, contact:
📧 privacy@suturevet.co.uk
10. Cookies
We use cookies to:
- Improve website functionality
- Analyse traffic and usage
- Enhance user experience
You can manage cookies through your browser settings.
11. Data Security
We implement appropriate technical and organisational measures, including:
- Secure systems and encrypted platforms
- Access controls
- Use of reputable service providers
12. Complaints
If you have concerns about how your data is handled, you may contact the
Information Commissioner's Office.
Website: https://ico.org.uk
13. Changes to This Policy
We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page.
14. Contact
📧 hello@suturevet.co.uk
📍 Astflick Group Ltd
Unit 7, Latham Road Business Park
Huntingdon, Cambridgeshire
PE29 6YE
United Kingdom
15. Important Notice
By using this website or placing an order, you confirm that:
- You are acting on behalf of a business
- You have read and understood this Privacy Policy