🏢 Company Information

SutureVet is a trading name of Astflick Group Ltd.

Unit 7, Latham Road Business Park
Latham Road
Huntingdon
Cambridgeshire
PE29 6YE
United Kingdom

All intellectual property and branding are owned by Astflick Holdings Ltd and licensed to Astflick Group Ltd.

For the purposes of UK data protection legislation, Astflick Group Ltd is the Data Controller.

📖 Overview

This Privacy Policy explains how we collect, use and protect personal information relating to business customers, company representatives and trade contacts.

• Business customers only
• No consumer sales
• Compliant with UK GDPR
• Compliant with the Data Protection Act 2018

📋 Data We Collect

• Name
• Job title
• Business name
• Business address
• Email address
• Telephone number
• Order history
• Payment status
• Account activity
• IP address
• Browser and device information
• Website usage data via cookies

⚙ How We Use Your Data

• Processing and fulfilling orders
• Managing trade accounts
• Providing customer support
• Managing deliveries and communications
• Maintaining compliance records
• Preventing fraud and misuse

Our legal basis includes contractual necessity, legal obligations and legitimate business interests.

🤝 Data Sharing

We may securely share data with trusted business partners including:

• Payment providers
• Courier companies
• Website and IT providers
• Legal advisers
• Accountants
• Debt recovery specialists

We never sell personal data.

💳 Credit & Risk Management

• Credit checks where appropriate
• Payment performance monitoring
• Sharing information with credit reference agencies where necessary
• Debt recovery where payment terms are not met

🌍 International Transfers

Where service providers operate outside the UK, appropriate safeguards are implemented including UK approved contractual protections and recognised adequacy decisions where applicable.

🗂 Data Retention

• Financial records: typically 6 years
• Account records during the business relationship
• Operational communications where legally required

👤 Your Rights

You may request:

• Access to your personal data
• Correction of inaccurate information
• Erasure where legally applicable
• Restriction or objection to processing

Privacy enquiries:
privacy@suturevet.co.uk

🍪 Cookies

• Improve website functionality
• Analyse visitor traffic
• Enhance website performance
• Improve user experience

Cookies can be managed through your web browser settings.

🛡 Data Security

• Secure systems
• Encrypted platforms
• Access controls
• Trusted technology providers

⚖ Complaints

If you have concerns regarding how your information is handled, you may contact the Information Commissioner's Office (ICO).

Website:
https://ico.org.uk

🔄 Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be published on this website.